Last Updated: November 2025

Welcome to Ash Hopper. By visiting our website or making a purchase, you agree to the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

This website is operated by Ash Hopper (“we,” “our,” “us”).
By using our site, you agree to follow these terms and any future updates posted here. If you don’t agree, please do not use this site.

2. Use of the Website

You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:

• Violate any local, national, or international law

• Attempt to gain unauthorized access to the website or any part of it

• Upload or transmit harmful code, malware, or spam

We reserve the right to refuse access to anyone who violates these terms.

3. Products and Orders

• All products are subject to availability.

• Product images and descriptions are provided for reference — slight variations may occur.

• Prices are listed in $ and may change without notice.

• We reserve the right to limit quantities or cancel orders at our discretion.

If an error in pricing or product information is found, we’ll contact you before processing your order.

4. Payment and Billing

By submitting payment information, you confirm that:

• You’re authorized to use the payment method provided.

• All billing and shipping details you enter are accurate and complete.

We use secure third-party payment processors to handle transactions. We do not store your credit card details.

5. Shipping and Delivery

• We ship orders to the address provided at checkout.

• Delivery times are estimates and may vary due to courier delays or other factors outside our control.

• We’re not responsible for lost or delayed shipments caused by incorrect information or third-party carriers.

Please check our Shipping & Returns Policy for more information.

6. Returns and Refunds

If you’re not satisfied with your order, please contact us within [insert number] days of receiving it.
We reserve the right to refuse returns that are damaged, used, or outside the return window.
Refunds (if applicable) will be issued to the original payment method once the returned product is received and inspected.

7. Wholesale Access

Approved wholesale partners will be given a password-protected login to access exclusive pricing and ordering features.
All information within the wholesale section (including pricing) is confidential and must not be shared publicly or with unauthorized parties.

8. Intellectual Property

All content on this website—including text, graphics, images, and design—is owned by or licensed to Ash Hopper.
You may not copy, distribute, or reuse any material from this site without our written permission.

9. Limitation of Liability

To the fullest extent allowed by law:

• Ash Hopper is not liable for any indirect, incidental, or consequential damages related to your use of the website or products.

• Our total liability for any claim will not exceed the amount you paid for the product in question.

10. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the content, accuracy, or practices of these external sites.

11. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

12. Governing Law

These Terms and Conditions are governed by the laws of [insert country or state of registration].
Any disputes will be handled in the courts of that jurisdiction.

13. Changes to Terms

We may update these Terms at any time. The latest version will always be posted here. Continued use of the website means you accept the updated terms.

14. Contact

If you have any questions about these Terms and Conditions, please contact:
Ash Hopper
Email: hello@ashhopper.com
Website: www.ashhopper.com